At Extreme Nutrition, we are committed to protecting your privacy. We have published this data protection guide to ensure that you are fully aware of how and why we collect information from you, to whom such information is disclosed and what your rights are.
What information do we collect and how do we obtain it? We receive information in one of two ways, either directly from you when you place an order with us or when you enter a competition or other promotion If you place an order with us, we need to know your name, address, details of your credit or debit card number and telephone number or e-mail address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions. If you enter a competition, we need your name, address and e-mail address so that we can administer the prize draw and notify you if you are a winner.
Q1.How will Extreme Nutrition use your information? We use the information that we collect about you to:
(A) process orders and enhance your overall shopping experience by providing you with a more personalised site; (b) shape our recommendation about the items you may be interested in; (c) monitor customer traffic patterns and site usage to help us to continually improve the design and layout of the site; (d) occasionally notify you about special offers and improvements to our services such as; functionality changes to the website and competitions.
Q2. How do we protect your information? We aim to protect your information in the following ways:-
(A) when you place an order or access your account information, we offer the use of a secure server. A secure server encrypts all of the information you input before it is sent to us, thus protecting your confidential data, particularly your credit card from unauthorised use; (b) we will not request information which is excessive for our purposes; (c) we try, with your help, to keep any information we hold about you up to date and accurate; (d) delete any information which we hold about you which is no longer relevant, within a reasonable period of time from the date such information becomes no longer necessary for our purposes; (e) protect your data against unauthorised use. Q3. Do we disclose your details to anyone else? (A3) Absolutely no way! We are an independant company with no financial institution involvement, your details are for our use only in an attempt to offer you the best service we possibly can.
Receipt of information You can request at any time, that we stop using your information and, that we stop mailing information to you by sending an email to email@example.com
What is our policy on "cookies"? New technologies are emerging on the internet that help us to deliver customised visitor experiences. In particular "session cookies" are used by us to provide you with customised information from our website. A cookie is an element of data that a website can send to your browser, which then may store it on your system. A session cookie is similar, but is not stored on your computer, but is instead, stored in your browsers memory, and destroyed once you close the browser window. Session cookies allow us to store the contents of your shopping basket as you move around our site. Most web browsers automatically accept cookies. For our site to function properly, you must accept session cookies. Please consult your browsers help file for more information on cookies and session cookies.
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